Data Deletion Instructions

WowziVerse is operated by Wowzi Technologies Limited, Nairobi, Kenya. It lets creators, brands and agencies connect social accounts — including Facebook Pages and Instagram professional accounts — so we can verify profiles and report campaign results. You can remove that access and ask us to delete your data at any time. Here's how.

1. Remove WowziVerse from Facebook or Instagram

This stops WowziVerse from receiving any new data from Meta straight away.

• Facebook: go to Settings & privacy → Settings → Apps and websites (or Business integrations, if you connected a Facebook Page). Select WowziVerse, then choose Remove.
• Instagram: go to Settings → Website permissions → Apps and websites. Under Active, select WowziVerse, then choose Remove.

2. Disconnect inside WowziVerse

Sign in and open Settings → Social Accounts (in the mobile app: Profile → Social Connections). Choose Disconnect on any account, or Withdraw all access to disconnect every account and withdraw your consent. Syncing stops immediately, and the posts and metrics we stored for that account are deleted — except posts you delivered for a brand campaign, which stay in that brand's campaign report.

3. Ask us to delete all your data

To delete your WowziVerse account and everything we hold about you, including any data we received from Facebook or Instagram:

1. Email developer@wowzi.co from the email address on your WowziVerse account, with the subject “Data deletion request”.
2. Include your WowziVerse account name or email, and the Facebook or Instagram account you connected (if any).
3. We'll confirm we've received your request, delete your account and the data associated with it, and email you once deletion is complete.

If you can no longer sign in, tell us which Facebook or Instagram account you connected. We'll confirm the request comes from you before deleting anything.

4. What we keep

We only keep information we're legally required to retain — such as payment, payout and tax records for completed campaigns — and only for as long as the law requires. Aggregated statistics that can no longer identify you may be kept, as described in our Privacy Policy.

5. Contact

Questions about your data? Email developer@wowzi.co.