Privacy Policy

WowziVerse is operated by Wowzi Technologies Limited ("Wowzi", "we", "us"), Dik Dik Gardens, House 04, Mandera Road, Nairobi, Kenya. Wowzi is responsible for the personal data processed through WowziVerse, as described in this policy.

1. Data Collection

We collect information you provide directly to us (e.g., account registration, payment details, KYC documents) and data collected automatically (e.g., platform engagement, device metadata, and linked social media account analytics).

2. Data Usage

Your data is used to provide, maintain, and improve the WowziVerse services. This includes AI-matching creators to campaigns, processing wallet transactions, authenticating identities, and providing customer support.

3. Data Storage

We use enterprise-grade cloud infrastructure to store your data securely. Passwords are cryptographically hashed, and sensitive financial information is encrypted at rest.

4. Data Sharing

We do not sell your personal data. We share data only with trusted third parties necessary for operation (e.g., payment gateways like Flutterwave, KYC providers, and brand partners strictly within the context of an accepted campaign).

5. Creator Data & Analytics

By linking your social accounts, you authorize WowziVerse to ingest public and authenticated metric data (followers, engagement rates) to construct your platform portfolio and calculate fraud scores.

6. Facebook and Instagram Data

If you connect a Facebook Page or Instagram professional account, WowziVerse receives only the information you approve on Meta's permission screen — for example your name and account ID, profile and Page details, and the posts and insights for those accounts. We use this information solely to verify your profile, show your portfolio, and measure and report campaign results to the brands you choose to work with. We do not sell it, use it to build advertising profiles, or share it with data brokers. You can disconnect at any time and ask us to delete this data by following our Data Deletion Instructions.

7. AI & Machine Learning

WowziVerse operates proprietary AI models trained on anonymized, aggregated platform data (e.g., successful campaign briefs, engagement velocity). Individual PII is stripped prior to entering the training pipeline unless explicit consent is provided.

8. Cookies

We use necessary cookies for session management and authentication, and analytics cookies to understand platform usage. You can manage your preferences through your browser settings.

9. User Rights

You retain rights under applicable frameworks (including Kenya DPA, Nigeria NDPR, and South Africa POPIA). This includes the right to access, correct, or request deletion of your personal data. To have your data deleted, follow our Data Deletion Instructions or email developer@wowzi.co.

10. Retention

We retain your data for as long as your account is active, or as required to comply with financial and legal obligations across operating jurisdictions.

11. International Transfers

As a Pan-African platform, your data may be processed in countries outside your residence. We ensure appropriate safeguards are implemented during cross-border transfers.

12. Children's Privacy

WowziVerse is strictly intended for users 18 years and older. We do not knowingly collect data from minors.

13. Changes to Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications.

14. Contact

If you have any questions regarding your privacy, contact our Data Protection Officer at developer@wowzi.co.